Work
Selected work
Three case studies spanning streaming, advertiser tools, and global payments. Each one covers the problem, my role, the design work, and what happened next.
- 01 Prime Video interactive ad experiences Designed a feedback system for streaming ads and an interactive format for live sports, both built for a remote control and a lean-back viewing experience. Protected case study
- 02 Brand Store quality rating Led UX writing and content strategy for a rating that showed advertisers how their Brand Stores compared with peers and prioritized what to improve next. Protected case study
- 03 Click to Pay error messaging Rewrote more than 50 checkout errors so shoppers knew what had happened and how to recover, reducing abandonment and support demand. Protected case study
Case study access
These case studies contain confidential and unreleased work from Amazon and Mastercard. They are encrypted and shared only for hiring evaluation. One password opens every completed case study.
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